Payments, Shipping & Returns

Payment Policy

Accepted Methods of Payment:

• Paypal

• Credit Card (Visa, Master Card, American Express) There are no extra charges for using credit card for payments. Your credit card will be charged according to the total purchased items and shipping cost. If we are not able to fulfill your order for any reason your payment will be refunded.

Shipping Policy – Turnaround

All orders are shipped within 72 hours Monday – Friday 8am to 5pm MST.

Carriers

We use the following carriers to deliver our orders:

United Postal Service – USA

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

If there are shipping and handling charges, the rate charged for the shipping of your order will be based on the weight of your products, and your location.

To Calculate The Shipping cost: Add your chosen products to the cart. In the cart, Press Calculate Shipping. Choose the right Country, State/Province and Type in the Postcode/Zip Code. Once you Press Update Totals, You can choose various Shipping Options that are available for your location. Then Press Proceed to Checkout.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. We will contact you first before any products are shipped.

Returns Policy

Contact us first before returning any items or products. If, for some reason you need to return a product. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect or shipping damage. You must return the item within 14 days of your purchase.

1. Email us on support@emeraldnetworkers.net for your request explanation and details, then we will assign you a tracking number.

2. Mail your item to the address provided by us.

3. Include in your package a signed letter stating the reason for your return and the original receipt